Latest Apple Refunds & Reimbursement

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I Want My Money Back!

If your Apple product is acting weird or is obviously broken, you may be eligible for reimbursement. Contact the manufacturer, and they will fix you right up, no hassle and free of charge! If only it were that easy.

Luckily, problems that are reoccurring, specific, and continuously reported do incite Apple to offer reimbursement. Though a total recall from tech giants like Apple is rare, refunds and free repair programs are becoming pretty common.

Here is a list of Apple’s Exchange and Repair Extension Programs that describe the requirements that need to be met for reimbursement. Since this page does not incorporate every program offered, we’ve listed one of the missing ones that might apply to you.


iMac: Hinge Repair Issue & Reimbursement

The problem involves specific iMac models ranging from Late 2012 to Late 2013. Specific computers shipped between December 2012 and July 2014 have been experiencing problems with the display hinge.

Customers have experienced the hinge randomly breaking while not using – or even being in the vicinity of – their computer. The issue stems from the use of plastic washers in the hinge mechanism. Consequently, this leads to the screen losing its ability to be physically adjusted.

A screen doomed to rest tilted fully forward poses no threat to performance measures, but it’s seriously annoying. Regardless, the price for repairs was reported as upwards of $100.

To reimburse those affected, Apple will refund eligible buyers for the hinge repair and replace the hinge mechanism on affected iMacs.

There will be with no charge, regardless of warranty coverage. Furthermore, because details are not publicly listed on Apple’s Exchange and Repair Extension Programs page, they recommend customers contact them via phone or web to begin the reimbursement process.

We hope this provides some insight. As always, comments, suggestions, and feedback are appreciated!

About The Author

Jase Fasiano

Jase is into all things tech, but some might say he's a bit of an Apple fanboy. He also comes up with the best answers when the beetstech staff plays Quiplash.

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