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Shipping options and delivery times

We ship from Chico, California, by USPS and FedEx. Order before your carrier's cutoff and your order ships the same day.

Carriers and services

At checkout you see each service that can carry your order, cheapest first, with the date it should arrive. For a US address the services are:

  • USPS Ground Advantage
  • USPS Priority Mail
  • FedEx Ground (FedEx Home Delivery for a home address)
  • FedEx Express Saver
  • FedEx 2Day
  • FedEx Standard Overnight

Some things change what you see:

  • FedEx does not deliver to a PO Box or to an APO, FPO or DPO address. Those addresses get USPS services only.
  • Display panels and glass ship by FedEx only.
  • We do not offer Saturday delivery.
  • Near Chico, California, checkout can also offer Local Pickup.

For orders to other countries, see International shipping.

When your order ships

An order placed before its carrier’s cutoff leaves our warehouse the same day. An order placed later ships on that carrier’s next shipping day.

CarrierMonday to FridaySaturday
USPS2:30 PM Pacific12:00 PM Pacific
FedEx3:30 PM PacificNo pickup. Ships Monday.

Nothing ships on Sunday, or on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Tracking

When your order ships, we email you its tracking number. If it ships in more than one box, one email lists all of them. You can also track the order from My Account → Orders.

Delivery dates

The delivery date at checkout is the carrier’s estimate, not a promise. Once the carrier has the package, we cannot make it arrive sooner. If a package seems lost or late, contact us and we will help you find it.

Free shipping

US orders of $50 or more get a free shipping option. See Free shipping.

Still need help?